Reclaim Fund Ltd is authorised and regulated by the Financial Conduct Authority (No. 536551) and subscribes to the Financial Ombudsman Service.
How to make a complaint: Any complaint regarding the handling of your reunification with a dormant account must be directed to the Bank or Building Society holding the dormant account, please contact them directly.
If you want to complain about the Reclaim Fund Ltd’s activities or would like further details of our complaints process please contact us by writing to:
If for any reason you’re not happy with our decision regarding your complaint, you can ask the Financial Ombudsman Service to look into your complaint for you. Contact the Financial Ombudsman Service at:
0800 0234567 (free from fixed & mobiles) lines.