Reclaim Fund Ltd

Reclaim Fund Ltd makes it possible for money in dormant bank and building society accounts to be used to help good causes.

Latest transfer news:

So far, Reclaim Fund Ltd has transferred more than

£287 million

to Big Lottery Fund for reinvestment in the community.

Enough funds are retained to meet any future reclaims so customers will always be able to access money held in accounts they may have forgotten about. To do this, customers should contact their bank or building society directly, not Reclaim Fund Ltd because it does not hold customer details.

If you think you have unclaimed monies in a Bank or Building Society account:

Please contact the bank or building society concerned or visit the following website:

How to make a complaint:

Any complaint regarding the handling of your reunification with a dormant account must be directed to the Bank or Building Society holding the dormant account, please contact them directly.

If you want to complain about the Reclaim Fund Ltd's activities or would like further details of our complaints process please contact us by writing to:

Reclaim Fund Ltd, Emperor Court,
Emperor Way, Crewe CW1 6BD
or by telephone: 01270 660355

If for any reason you're not happy with
our decision regarding your complaint,
you can ask the Financial Ombudsman
Service to look into your complaint for you.
Contact the Financial Ombudsman Service at:

Phone: 0800 0234567
(free from fixed & mobiles) lines.
Post: Financial Ombudsman Service,
Exchange Tower, London E14 9SR.