Our governance

The Company voluntarily follows the spirit of the UK Corporate Governance Code (the Code) as a way of providing assurance to stakeholders around our operations and framework. Technically the Code only applies to premium listed companies but the Board strongly believes in the benefits of good governance practices.

To ensure the successful delivery of the Company’s strategy, the Board consists of Directors with a wide range of relevant skills, knowledge and experience.

Please click here to read our recent corporate governance report.

RFL Board

JANE HANSON<br />
<i>JP, BA (Hons), FCA</i>
JANE HANSON
JP, BA (Hons), FCA
Chairman
renumeration_icon

Jane joined the Board in 2011 and served as Chairman of the Audit and Risk Committee prior to being appointed as Board Chairman on 18 August 2014. A Fellow of the Institute of Chartered Accountants with over 25 years’ experience in financial services. Jane is also a Non-Executive Director and Chairman of the Board Risk Committee at Direct Line Insurance Group plc and Independent Member of the Fairness Committee at ReAssure UK. She served as a Non-Executive Director and was Chairman of the Board Risk Committee at Old Mutual Wealth during the year to 2 November 2016. Her previous executive roles include Risk and Governance Director at Aviva’s Life Business. Jane is also a Magistrate.

ADRIAN SMITH<br />
<i>DipMS</i>
ADRIAN SMITH
DipMS
Chief Executive
Adrian joined the Board in 2010. He was previously a senior leader at Britannia Building Society, Bank of Ireland and Bristol & West Building Society and a former Non-Executive Director of Mutual Plus Ltd. Adrian was responsible for leading the project to establish Reclaim Fund Ltd during 2009/10 and was subsequently appointed as Chief Executive.

Committee membership key

Committee Chairman

audit_iconAudit and Risk Committee

investment_iconInvestment Committee

renumeration_iconRemuneration Committee

nomination_iconNomination Committee

COMPANY SECRETARY

Jordan Company Secretaries Limited

PAUL CHISNALL<br />
<i>BA (Hons), Dip IoD </i>
PAUL CHISNALL
BA (Hons), Dip IoD
Non-Executive Director
nomination_iconaudit_icon

Paul joined the Board in 2011. He is an Executive Director of the British Bankers’ Association (‘BBA’) and in this capacity headed up the BBA’s preparatory work on dormant accounts and took part in the introduction of the ‘mylostaccount’ central tracing service. Paul also leads the BBA’s work on corporate governance and professional standards.

ADRIAN COLES<br />
<i>OBE, BA, MA</i>
ADRIAN COLES
OBE, BA, MA
Senior Independent Director
nomination_iconinvestment_icon

Adrian joined the Board in 2011 and was appointed Senior Independent Director on 5 December 2014. Adrian was Director General of the Building Societies Association between 1993 and 2013 and now holds a number of Chairmanships and Non-Executive Directorships. He is Chairman of the Housing Securities Ltd group, a member of the Financial Services Commission (Gibraltar), a Non-Executive Director of Progressive Building Society and a Non-Executive Director of BSA Pension Trustees Ltd. In August 2015, he was appointed as Chairman of the Fairer Finance Consumer Advisory Board. He has recently become a member of the Advisory Board of the Corporate Governance Research Group, launched by Cardiff Business School. Adrian was awarded an OBE in 2011 for services to financial services.

JAMES HARDIE<br />
<i>MA (Hons), MBA</i>
JAMES HARDIE
MA (Hons), MBA
Non-Executive Director
audit_icon

James joined the Board in July 2015 as an independent Non-Executive Director and is Chairman of the Investment Committee. James is Director of Investment Management and Treasury at Direct Line Insurance Group plc and was until recently a Director of DLG Pension Trustee Ltd.

ROBERT NEWTON<br />
<i>BSc, FIA, CDir</i>
ROBERT NEWTON
BSc, FIA, CDir
Non-Executive Director
audit_icon

Robert joined the Board in 2010. He is an actuary and chartered director with over 40 years’ experience in the financial services industry. His executive career included periods as chief executive of the general insurance businesses of General Accident (now part of Aviva) and NFU Mutual. He has also held a number of non-executive directorships and is currently Chairman of CIS General Insurance Ltd and Silentair Group Ltd.

GLYN SMITH<br />
<i>MA, FCA</i>
GLYN SMITH
MA, FCA
Non-Executive Director
renumeration_iconinvestment_icon

Glyn joined the Board on 4 February 2015 as an independent Non-Executive Director and is Chairman of the Audit and Risk Committee. A chartered accountant with over 35 years’ experience in financial services, Glyn held senior executive positions at Barclays Bank and was Group Finance Director of Portman Building Society. He is also a Non-Executive Director of The Co-operative Bank plc and FCO Services and chairs the Audit Committees at both organisations. He was formerly a Non-Executive Director of Domestic & General Group, Coventry Building Society and Stroud & Swindon Building Society and a member of the ICAEW examinations team.

MARK SUMMERFIELD<br />
<i>BA (Hons)</i>
MARK SUMMERFIELD
BA (Hons)
Non-Executive Director
Mark joined the Board on 24 April 2015 as a Non-Executive Director nominated by Co-operative Banking Group Ltd. Mark is Chief Executive of CIS General Insurance Ltd and previously carried out executive roles for Sesame, Prudential and Fleming before joining the Co-operative Group in 2004.