Meet the team
Our team works to ensure RFL is operationally effective and efficient, enabling us to enhance communities by doing more for good causes whilst always protecting the right of dormant account holders
Leading and managing the Company,
Adrian oversees the continuous
development and growth of the business in
managing the RFL team. Working with key
industry leaders, Adrian encourages
ongoing widespread participation in the
Dormant Assets Scheme.
Adrian oversees the continuous
development and growth of the business in
managing the RFL team. Working with key
industry leaders, Adrian encourages
ongoing widespread participation in the
Dormant Assets Scheme.
In addition to supporting the CEO across all
of RFL’s activities, Diane is responsible for
leading RFL’s internal Company operations
and participant interactions, in addition to
the finance function by directing activities
consistent with established processes and
policies.
of RFL’s activities, Diane is responsible for
leading RFL’s internal Company operations
and participant interactions, in addition to
the finance function by directing activities
consistent with established processes and
policies.
Mark is responsible for managing the daily Second Line of Defence Risk Management and Regulatory Compliance activities throughout RFL. As a business our oversight is also supported by an independent 3rd party which provides guidance & challenge to the business and management support for our second line.
Managing the financial, regulatory and
taxation processes across RFL, Paul ensures
the integrity of our financial controls,
manages the outsourced investment
manager and supports the external audit
process.
taxation processes across RFL, Paul ensures
the integrity of our financial controls,
manages the outsourced investment
manager and supports the external audit
process.
Responsible for the production of external
and internal financial information, Vicki
supports the Finance Manager in ensuring
the integrity of our financial controls.
and internal financial information, Vicki
supports the Finance Manager in ensuring
the integrity of our financial controls.
Supporting the Finance Manager and
Financial Accountant, Kim fulfills
day-to-day finance operations such as
financial reporting, payment processing
and analysis.
Financial Accountant, Kim fulfills
day-to-day finance operations such as
financial reporting, payment processing
and analysis.
Supporting RFL’s Executive, Operational
Team, Non-Executive Directors and
Consultants, Ali provides a broad range of
secretarial and administrative support.
Team, Non-Executive Directors and
Consultants, Ali provides a broad range of
secretarial and administrative support.
Responsible for the end-to-end
management of RFL’s suppliers and service
providers, Louise supports the Head of
Operations & Finance in the day-to-day
operation of the business, tracking SLA
adherence and ensuring quality service
delivery.
management of RFL’s suppliers and service
providers, Louise supports the Head of
Operations & Finance in the day-to-day
operation of the business, tracking SLA
adherence and ensuring quality service
delivery.
As the main point of contact for current
and potential scheme participants, Nadine
develops and manages meaningful
participant relationships and collates,
updates and analyses all associated data.
and potential scheme participants, Nadine
develops and manages meaningful
participant relationships and collates,
updates and analyses all associated data.
Through a broad range of communication
and engagement activities, Anne-Marie is
responsible for RFL’s website, social media
channels and wider external stakeholder
engagement.
and engagement activities, Anne-Marie is
responsible for RFL’s website, social media
channels and wider external stakeholder
engagement.
In facilitating the Operational team, Felicity provides a broad range of organisational administrative support.