Reclaim Fund Ltd
Reclaim Fund Ltd, established under the Dormant Bank and Building Society Accounts Act 2008, makes available for good causes money which has been lying dormant in bank and building society accounts for 15 years or more. Since being authorised by the Financial Services Authority to begin operations in March 2011, Reclaim Fund Ltd has transferred more than £47 million of the money it has received from banks and building societies to Big Lottery Fund for reinvestment in the community.
A cornerstone of its operation, however, is that it will retain enough funds to meet any future reclaims so customers will always be able to access money held in accounts they may have forgotten about. To do this, customers should contact their bank or building society directly, not Reclaim Fund Ltd because it does not hold customer details.
Reclaim Fund Ltd is a wholly-owned subsidiary of The Co-operative Banking Group, operating independently with an appointed Board and Executive. It is a non-profit-making organisation.
March 2012
If you think you have unclaimed monies in a Bank or Building Society account:
Please contact the bank or building society concerned or visit the following website:
www.mylostaccount.org.uk
How to make a complaint:
Any complaint regarding the handling of your reunification with a dormant account must be directed to the Bank or Building Society holding the dormant account, please contact them directly.
If you want to complain about the Reclaim Fund Ltd's activities or would like further details of our complaints process please contact us by writing to:
Reclaim Fund Ltd,
1 Balloon Street,
Manchester M60 4EP
or by telephone:
0161 201 5431
